Where passion meets quality.

Vault Aquatics is built around one simple principle: quality over quantity. Every fish available has been carefully selected for its exceptional quality, health, colour, and overall condition. The focus is on sourcing only the highest-grade specimens available, giving customers access to fish that truly stand out.

Every specimen receives the highest level of care and attention and are fully quarentined and medicated before being made available for sale, ensuring customers receive healthy, well-conditioned fish that are ready to thrive in their new homes.

Based in the South West of England, Vault Aquatics offers collection by appointment and carefully packaged UK-wide delivery where available, making premium-quality fish accessible to hobbyists across the UK. Quality livestock, honest advice, and exceptional customer service form the foundation of the business. Whether searching for a standout centrepiece or a rare addition to an established aquarium, customers can buy with confidence knowing every fish has been selected to meet the highest standards.

At Vault Aquatics, only the highest-grade specimens make the cut—because exceptional aquariums deserve exceptional fish.

Dead on Arrival (DOA) Policy – Fish Deliveries

We take great care to ensure all fish are healthy and safely packaged before dispatch. If any fish arrive dead on arrival (DOA), please notify us within 1 hour of delivery.

DOA claims will be void if you miss the allocated delivery slot.

To make a DOA claim, you must:

- Take clear photos of the unopened bag(s) showing the affected fish. - Email or message us with your order number and the photos within the 1-hour claim window. - Do not dispose of the fish until your claim has been reviewed.

Approved DOA claims will be replaced on your next order or refunded for the value of the affected fish (excluding shipping costs). Claims made outside the stated timeframe or without the required photos cannot be accepted.